| LEADER 00000nam a2200397 a 4500 |
| 001 13399127973 |
| 003 BCNR |
| 008 200804s2021 xxua b 001 0 eng d |
| 020 ^a9780729543545
|
| 060 04 ^aWY87^bS819p 2021
|
| 100 1 ^aStein-Parbury, Jane
|
| 245 10 ^aPatient & person :^binterpersonal skills in nursing /^cJane Stein-Parbury
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| 246 31 ^aInterpersonal skills in nursing
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| 250 ^a7th ed.
|
| 260 ^aChatswood, NSW :^bElsevier,^c2021
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| 300 ^axviii, 344 p. :^bill. ;^c25 cm.
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| 504 ^aIncludes bibliographical references and index
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| 505 0 ^aInterpersonal skills for person-centred care -- Introduction -- Communicating and relating -- Patient-centred care -- Patient - nurse relationships in nursing practice -- Introduction -- Characteristics of helpful patient? nurse relationships -- Types of relationships -- The progress of the relationship -- Nurse as therapeutic agent -- Introduction -- Developing the self as a therapeutic agent -- Therapeutic use of self -- Communication competence -- The importance of self-understanding -- Self-awareness versus self-consciousness -- The relationship between self-understanding and professional growth -- Reflection and reflective practice -- Self-sharing -- Self-disclosure with patients -- Personal philosophy about health -- Personal values and beliefs -- personal needs -- Characteristics that help interpersonal connectedness -- Developing a personal style -- Learning the skills -- Self-assessment of interpersonal skills -- Considering culture -- Introduction -- What is culture? -- Cultural stereotyping -- Culture and health care -- The importance of reflection in cultural care -- Language differences -- Encouraging interaction: Listening -- Introduction -- Nursing presence -- The listening process -- Hearing and listening -- Benefits of listening -- Listening with nursing ears -- Readiness to listen -- The skills of listening -- Evaluation of listening -- Building meaning: Understanding -- Introduction -- The concept of empathy -- Empathy in nursing -- Expressing empathy -- Promoting understanding and empathy -- Responding with understanding -- The skills of understanding -- Collecting information: Exploring -- Introduction -- Planned versus spontaneous exploration -- The skills of exploration -- Focused exploration -- Nurses control in exploration -- Intervening: Comforting, supporting and enabling -- Introduction -- Psychosocial actions that comfort, support and enable mforting -- Supporting patients -- Enabling patients -- Transitions through health and illness -- Introduction -- The nature of transitions -- Themes in health transitions -- Transition and coping -- Facilitating transitions in illness -- Successful transition -- Challenging interpersonal encounters -- Introduction -- Challenging situations -- Strategies to resolve conflict -- Responding to anger -- Communicating with the healthcare team -- Introduction -- Productive nursing environments -- Interprofessional communication -- Stress in the work environment -- Colleague interaction and work stress -- Coping with work stress -- Caring for self: Building resilience
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| 650 0 ^aNurse and patient
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| 650 0 ^aInterpersonal communication
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| 650 2 ^aNurse-Patient Relations^vNurses Instruction
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| 650 2 ^aCommunication^vNurses Instruction
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| 650 2 ^aInterpersonal Relations^vNurses Instruction
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| 999 ^aบรรณารักษ์
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